Tax Officer (TO10-AAF)
18 Oct 2020 04:24

Posisi:  Tax Officer (TO10-AAF)                 
Level: Staff.
Industri:   Refrigerators   
Lokasi:  Jakarta Barat

Kenek (K09-DA)
16 Sep 2020 04:24

Posisi:  Kenek  (K09-DA)                  
Level: Staff.
Industri:   Manufacturing Iron & Steel
Lokasi:  Tangerang 

Retail Outlet Officer (RO09-MZ)
20 Sep 2020 04:24

Posisi:  Retail Outlet Officer  (RO09-MZ)                      
Level: Staff.
Industri:   Freight Forwarding   
Lokasi:   Surabaya - J [ ... ]

Kenek (Tangerang Selatan) (K09-DA)
16 Sep 2020 04:24

Posisi:  Kenek (Tangerang Selatan) (K09-DA)           
Level: Staff.
Industri:   Manufacturing Iron & Steel
Lokasi:  Tangerang Selatan

Operator Produksi (Tangerang) (OP09-DA)
16 Sep 2020 04:24

Posisi:  Operator Produksi (Tangerang) (OP09-DA)                    
Level: Staff.
Industri:  Mobile Phone Factory
Lokasi:   Tangerang 

Driver (D09-DA)
16 Sep 2020 04:24

Posisi: Driver  (D09-DA)          
Level: Staff.
Industri:  Agricultural 
Lokasi: Lampung Selatan

Admin (A09-DA)
16 Sep 2020 04:24

Posisi:  Admin (A09-DA)                    
Level: Staff.
Industri:   Cement Industry
Lokasi:   Jakarta Selatan 

Collection Operation (CO09-DA)
16 Sep 2020 04:24

Posisi: Collection Operation (CO09-DA)        
Level: Staff.
Industri:  Agricultural 
Lokasi: Lampung Selatan

Other Vacancies

Position:  Temporary Queries Support  (TQS08-MZ)  
Level: Staff.
Industry: Freight Forwarding   
Location:  South Jakarta - Pancoran 

Education:  Min. S1 
Major:   Business,  Finance
Work Experience  (Year): Min. 3 years experience from the same position
Gender:  Female 
Age: -
Offering Salary: Negotiable

 Job Description:

  • Ensure queries by customers are attended promptly and communication is handled in a professional manner through email or call
  • Work together to ensure billing accuracy upon receipt of queries
  • Work together to provide feedback regarding the status of queries/disputes
  • Liaise on billing query from customers
  • Directly resolve customer queries and to escalate problematic queries to the Query Handling Supervisor
  • Ensure effective and efficient logging of all queries
  • Ensure all queries are resolved in accordance with regional standards (KPI)
  • Support the provision of special reporting requests by customers in an accurate and timely manner.
  • Handle billing adjustment raised by customers
  • Retrieve billing documents upon request by customers.
  • Look for missing shipment documents through different channels
  • Communicate with overseas for special customers queries
  • Analyse dispute case and raise to Query Handling Supervisor

 

Other Requirements:

  • Customer handling skills
  • Good telephone handling skills
  • Technical Skills (Computerized account receivable systems)
  • Software skills (Word, Excel, PowerPoint, etc.).
  • Communication skills
  • Problem solving skills
  • Typing skills
  • Product & tariff knowledge (DHLI, Domestic Service, Danzas).
  • Knowledge in both billing & credit policy

 

Silahkan kirimkan data dan CV dengan menulis posisi dan kode posisi di subjek email anda


Please send data and CV by writing the position along with the position code in the subject of your email

 

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